.layout{min-height:100vh;display:flex;flex-direction:column}.header{background:var(--surface);border-bottom:1px solid var(--border);box-shadow:var(--shadow);position:sticky;top:0;z-index:1000}.header-container{max-width:1400px;margin:0 auto;padding:1rem 2rem;display:flex;justify-content:space-between;align-items:center;gap:1.5rem}.logo{display:flex;align-items:center;gap:.75rem;text-decoration:none;color:var(--text-primary);flex-shrink:0}.logo-icon{font-size:1.75rem}.logo h1{font-size:1.25rem;font-weight:700;margin:0}.tagline{font-size:.7rem;color:var(--text-secondary);margin:0}.nav{display:flex;gap:.5rem;flex-shrink:0;align-items:center}.nav-link{display:flex;align-items:center;gap:.5rem;padding:.5rem .875rem;text-decoration:none;color:var(--text-secondary);border-radius:.5rem;transition:all .2s;font-weight:500;white-space:nowrap;font-size:.9rem}.nav-link:hover{background:var(--background);color:var(--text-primary)}.nav-link.active{background:var(--primary);color:#fff}.user-menu{display:flex;align-items:center;gap:.75rem;padding:.5rem .75rem;background:var(--background);border:1px solid var(--border);border-radius:.5rem;margin-left:.5rem}.user-info{display:flex;align-items:center;gap:.5rem;font-size:.875rem}.user-email{color:var(--text-primary);font-weight:500;max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.user-badge{display:inline-block;padding:.125rem .5rem;background:var(--primary);color:#fff;border-radius:9999px;font-size:.75rem;font-weight:600;text-transform:uppercase}.logout-button{display:flex;align-items:center;justify-content:center;padding:.5rem;background:transparent;border:1px solid var(--border);border-radius:.5rem;color:var(--text-secondary);cursor:pointer;transition:all .2s}.logout-button:hover{background:#fee2e2;border-color:#fecaca;color:#dc2626}.language-selector-header{display:flex;align-items:center;gap:.5rem;padding:.5rem .75rem;background:var(--background);border:1px solid var(--border);border-radius:.5rem;margin-left:.5rem}.language-select-header{background:transparent;border:none;color:var(--text-primary);font-size:.875rem;font-weight:500;cursor:pointer;outline:none;font-family:inherit}.language-select-header option{background:var(--surface);color:var(--text-primary)}.main-content{flex:1;max-width:1200px;width:100%;margin:0 auto;padding:2rem}.footer{background:var(--surface);border-top:1px solid var(--border);padding:2rem;text-align:center;color:var(--text-secondary);font-size:.875rem}.footer-note{margin-top:.5rem;font-size:.75rem}@media (max-width: 768px){.header-container{flex-direction:column;align-items:flex-start}.nav{width:100%;flex-wrap:wrap}.main-content{padding:1rem}}.voice-input-button{background:var(--background);border:1px solid var(--border);color:var(--primary);padding:.5rem;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s;flex-shrink:0;width:2.5rem;height:2.5rem;position:absolute;right:.5rem;top:50%;transform:translateY(-50%)}.voice-input-button:hover:not(:disabled){background:var(--primary);color:#fff;border-color:var(--primary)}.voice-input-button.listening{background:var(--danger, #ef4444);color:#fff;border-color:var(--danger, #ef4444);animation:pulse 1.5s ease-in-out infinite}.voice-input-button:disabled{opacity:.5;cursor:not-allowed}@keyframes pulse{0%,to{opacity:1;transform:translateY(-50%) scale(1)}50%{opacity:.8;transform:translateY(-50%) scale(1.05)}}.voice-input-button.inline{position:relative;right:auto;top:auto;transform:none;margin-left:.5rem}.complaint-form{display:flex;flex-direction:column;gap:1.5rem}.form-group label{font-weight:500;color:var(--text-primary);font-size:.875rem}.form-group input,.form-group select,.form-group textarea{padding:.75rem;border:1px solid var(--border);border-radius:.5rem;font-size:1rem;font-family:inherit;transition:all .2s;background:var(--surface);color:var(--text-primary)}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #2563eb1a}.form-group textarea{resize:vertical;min-height:120px}.textarea-wrapper{position:relative}.textarea-wrapper textarea{padding-right:3rem}.input-wrapper{position:relative}.input-wrapper input{padding-right:3rem}.help-text{color:var(--text-secondary);font-size:.75rem;margin-top:.25rem}.form-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:1rem}.error-message{padding:1rem;background:#fee2e2;color:#991b1b;border-radius:.5rem;border:1px solid #fecaca;font-size:.875rem}.btn{display:flex;align-items:center;justify-content:center;gap:.5rem;padding:.875rem 1.5rem;border:none;border-radius:.5rem;font-size:1rem;font-weight:600;cursor:pointer;transition:all .2s;font-family:inherit}.btn-primary:hover:not(:disabled){background:var(--primary-dark);transform:translateY(-1px);box-shadow:var(--shadow-lg)}.btn-primary:disabled{opacity:.6;cursor:not-allowed}.spinner{animation:spin 1s linear infinite}.leaflet-pane,.leaflet-tile,.leaflet-marker-icon,.leaflet-marker-shadow,.leaflet-tile-container,.leaflet-pane>svg,.leaflet-pane>canvas,.leaflet-zoom-box,.leaflet-image-layer,.leaflet-layer{position:absolute;left:0;top:0}.leaflet-container{overflow:hidden}.leaflet-tile,.leaflet-marker-icon,.leaflet-marker-shadow{-webkit-user-select:none;-moz-user-select:none;user-select:none;-webkit-user-drag:none}.leaflet-tile::selection{background:transparent}.leaflet-safari .leaflet-tile{image-rendering:-webkit-optimize-contrast}.leaflet-safari .leaflet-tile-container{width:1600px;height:1600px;-webkit-transform-origin:0 0}.leaflet-marker-icon,.leaflet-marker-shadow{display:block}.leaflet-container .leaflet-overlay-pane svg{max-width:none!important;max-height:none!important}.leaflet-container .leaflet-marker-pane img,.leaflet-container .leaflet-shadow-pane img,.leaflet-container .leaflet-tile-pane img,.leaflet-container img.leaflet-image-layer,.leaflet-container .leaflet-tile{max-width:none!important;max-height:none!important;width:auto;padding:0}.leaflet-container img.leaflet-tile{mix-blend-mode:plus-lighter}.leaflet-container.leaflet-touch-zoom{-ms-touch-action:pan-x pan-y;touch-action:pan-x pan-y}.leaflet-container.leaflet-touch-drag{-ms-touch-action:pinch-zoom;touch-action:none;touch-action:pinch-zoom}.leaflet-container.leaflet-touch-drag.leaflet-touch-zoom{-ms-touch-action:none;touch-action:none}.leaflet-container{-webkit-tap-highlight-color:transparent}.leaflet-container a{-webkit-tap-highlight-color:rgba(51,181,229,.4)}.leaflet-tile{filter:inherit;visibility:hidden}.leaflet-tile-loaded{visibility:inherit}.leaflet-zoom-box{width:0;height:0;-moz-box-sizing:border-box;box-sizing:border-box;z-index:800}.leaflet-overlay-pane svg{-moz-user-select:none}.leaflet-pane{z-index:400}.leaflet-tile-pane{z-index:200}.leaflet-overlay-pane{z-index:400}.leaflet-shadow-pane{z-index:500}.leaflet-marker-pane{z-index:600}.leaflet-tooltip-pane{z-index:650}.leaflet-popup-pane{z-index:700}.leaflet-map-pane canvas{z-index:100}.leaflet-map-pane svg{z-index:200}.leaflet-vml-shape{width:1px;height:1px}.lvml{behavior:url(#default#VML);display:inline-block;position:absolute}.leaflet-control{position:relative;z-index:800;pointer-events:visiblePainted;pointer-events:auto}.leaflet-top,.leaflet-bottom{position:absolute;z-index:1000;pointer-events:none}.leaflet-top{top:0}.leaflet-right{right:0}.leaflet-bottom{bottom:0}.leaflet-left{left:0}.leaflet-control{float:left;clear:both}.leaflet-right .leaflet-control{float:right}.leaflet-top .leaflet-control{margin-top:10px}.leaflet-bottom .leaflet-control{margin-bottom:10px}.leaflet-left .leaflet-control{margin-left:10px}.leaflet-right .leaflet-control{margin-right:10px}.leaflet-fade-anim .leaflet-popup{opacity:0;-webkit-transition:opacity .2s linear;-moz-transition:opacity .2s linear;transition:opacity .2s linear}.leaflet-fade-anim .leaflet-map-pane .leaflet-popup{opacity:1}.leaflet-zoom-animated{-webkit-transform-origin:0 0;-ms-transform-origin:0 0;transform-origin:0 0}svg.leaflet-zoom-animated{will-change:transform}.leaflet-zoom-anim .leaflet-zoom-animated{-webkit-transition:-webkit-transform .25s cubic-bezier(0,0,.25,1);-moz-transition:-moz-transform .25s cubic-bezier(0,0,.25,1);transition:transform .25s cubic-bezier(0,0,.25,1)}.leaflet-zoom-anim .leaflet-tile,.leaflet-pan-anim .leaflet-tile{-webkit-transition:none;-moz-transition:none;transition:none}.leaflet-zoom-anim .leaflet-zoom-hide{visibility:hidden}.leaflet-interactive{cursor:pointer}.leaflet-grab{cursor:-webkit-grab;cursor:-moz-grab;cursor:grab}.leaflet-crosshair,.leaflet-crosshair .leaflet-interactive{cursor:crosshair}.leaflet-popup-pane,.leaflet-control{cursor:auto}.leaflet-dragging .leaflet-grab,.leaflet-dragging .leaflet-grab .leaflet-interactive,.leaflet-dragging .leaflet-marker-draggable{cursor:move;cursor:-webkit-grabbing;cursor:-moz-grabbing;cursor:grabbing}.leaflet-marker-icon,.leaflet-marker-shadow,.leaflet-image-layer,.leaflet-pane>svg path,.leaflet-tile-container{pointer-events:none}.leaflet-marker-icon.leaflet-interactive,.leaflet-image-layer.leaflet-interactive,.leaflet-pane>svg path.leaflet-interactive,svg.leaflet-image-layer.leaflet-interactive path{pointer-events:visiblePainted;pointer-events:auto}.leaflet-container{background:#ddd;outline-offset:1px}.leaflet-container a{color:#0078a8}.leaflet-zoom-box{border:2px dotted #38f;background:#ffffff80}.leaflet-container{font-family:Helvetica Neue,Arial,Helvetica,sans-serif;font-size:12px;font-size:.75rem;line-height:1.5}.leaflet-bar{box-shadow:0 1px 5px #000000a6;border-radius:4px}.leaflet-bar a{background-color:#fff;border-bottom:1px solid #ccc;width:26px;height:26px;line-height:26px;display:block;text-align:center;text-decoration:none;color:#000}.leaflet-bar a,.leaflet-control-layers-toggle{background-position:50% 50%;background-repeat:no-repeat;display:block}.leaflet-bar a:hover,.leaflet-bar a:focus{background-color:#f4f4f4}.leaflet-bar a:first-child{border-top-left-radius:4px;border-top-right-radius:4px}.leaflet-bar a:last-child{border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-bottom:none}.leaflet-bar a.leaflet-disabled{cursor:default;background-color:#f4f4f4;color:#bbb}.leaflet-touch .leaflet-bar a{width:30px;height:30px;line-height:30px}.leaflet-touch .leaflet-bar a:first-child{border-top-left-radius:2px;border-top-right-radius:2px}.leaflet-touch .leaflet-bar a:last-child{border-bottom-left-radius:2px;border-bottom-right-radius:2px}.leaflet-control-zoom-in,.leaflet-control-zoom-out{font:700 18px Lucida Console,Monaco,monospace;text-indent:1px}.leaflet-touch .leaflet-control-zoom-in,.leaflet-touch .leaflet-control-zoom-out{font-size:22px}.leaflet-control-layers{box-shadow:0 1px 5px #0006;background:#fff;border-radius:5px}.leaflet-control-layers-toggle{background-image:url(data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABoAAAAaCAQAAAADQ4RFAAACf0lEQVR4AY1UM3gkARTePdvdoTxXKc+qTl3aU5U6b2Kbkz3Gtq3Zw6ziLGNPzrYx7946Tr6/ee/XeCQ4D3ykPtL5tHno4n0d/h3+xfuWHGLX81cn7r0iTNzjr7LrlxCqPtkbTQEHeqOrTy4Yyt3VCi/IOB0v7rVC7q45Q3Gr5K6jt+3Gl5nCoDD4MtO+j96Wu8atmhGqcNGHObuf8OM/x3AMx38+4Z2sPqzCxRFK2aF2e5Jol56XTLyggAMTL56XOMoS1W4pOyjUcGGQdZxU6qRh7B9Zp+PfpOFlqt0zyDZckPi1ttmIp03jX8gyJ8a/PG2yutpS/Vol7peZIbZcKBAEEheEIAgFbDkz5H6Zrkm2hVWGiXKiF4Ycw0RWKdtC16Q7qe3X4iOMxruonzegJzWaXFrU9utOSsLUmrc0YjeWYjCW4PDMADElpJSSQ0vQvA1Tm6/JlKnqFs1EGyZiFCqnRZTEJJJiKRYzVYzJck2Rm6P4iH+cmSY0YzimYa8l0EtTODFWhcMIMVqdsI2uiTvKmTisIDHJ3od5GILVhBCarCfVRmo4uTjkhrhzkiBV7SsaqS+TzrzM1qpGGUFt28pIySQHR6h7F6KSwGWm97ay+Z+ZqMcEjEWebE7wxCSQwpkhJqoZA5ivCdZDjJepuJ9IQjGGUmuXJdBFUygxVqVsxFsLMbDe8ZbDYVCGKxs+W080max1hFCarCfV+C1KATwcnvE9gRRuMP2prdbWGowm1KB1y+zwMMENkM755cJ2yPDtqhTI6ED1M/82yIDtC/4j4BijjeObflpO9I9MwXTCsSX8jWAFeHr05WoLTJ5G8IQVS/7vwR6ohirYM7f6HzYpogfS3R2OAAAAAElFTkSuQmCC);width:36px;height:36px}.leaflet-retina .leaflet-control-layers-toggle{background-image:url(data:image/png;base64,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);background-size:26px 26px}.leaflet-touch .leaflet-control-layers-toggle{width:44px;height:44px}.leaflet-control-layers .leaflet-control-layers-list,.leaflet-control-layers-expanded .leaflet-control-layers-toggle{display:none}.leaflet-control-layers-expanded .leaflet-control-layers-list{display:block;position:relative}.leaflet-control-layers-expanded{padding:6px 10px 6px 6px;color:#333;background:#fff}.leaflet-control-layers-scrollbar{overflow-y:scroll;overflow-x:hidden;padding-right:5px}.leaflet-control-layers-selector{margin-top:2px;position:relative;top:1px}.leaflet-control-layers label{display:block;font-size:13px;font-size:1.08333em}.leaflet-control-layers-separator{height:0;border-top:1px solid #ddd;margin:5px -10px 5px -6px}.leaflet-default-icon-path{background-image:url(data:image/png;base64,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)}.leaflet-container .leaflet-control-attribution{background:#fff;background:#fffc;margin:0}.leaflet-control-attribution,.leaflet-control-scale-line{padding:0 5px;color:#333;line-height:1.4}.leaflet-control-attribution a{text-decoration:none}.leaflet-control-attribution a:hover,.leaflet-control-attribution a:focus{text-decoration:underline}.leaflet-attribution-flag{display:inline!important;vertical-align:baseline!important;width:1em;height:.6669em}.leaflet-left .leaflet-control-scale{margin-left:5px}.leaflet-bottom .leaflet-control-scale{margin-bottom:5px}.leaflet-control-scale-line{border:2px solid #777;border-top:none;line-height:1.1;padding:2px 5px 1px;white-space:nowrap;-moz-box-sizing:border-box;box-sizing:border-box;background:#fffc;text-shadow:1px 1px #fff}.leaflet-control-scale-line:not(:first-child){border-top:2px solid #777;border-bottom:none;margin-top:-2px}.leaflet-control-scale-line:not(:first-child):not(:last-child){border-bottom:2px solid #777}.leaflet-touch .leaflet-control-attribution,.leaflet-touch .leaflet-control-layers,.leaflet-touch .leaflet-bar{box-shadow:none}.leaflet-touch .leaflet-control-layers,.leaflet-touch .leaflet-bar{border:2px solid rgba(0,0,0,.2);background-clip:padding-box}.leaflet-popup{position:absolute;text-align:center;margin-bottom:20px}.leaflet-popup-content-wrapper{padding:1px;text-align:left;border-radius:12px}.leaflet-popup-content{margin:13px 24px 13px 20px;line-height:1.3;font-size:13px;font-size:1.08333em;min-height:1px}.leaflet-popup-content p{margin:1.3em 0}.leaflet-popup-tip-container{width:40px;height:20px;position:absolute;left:50%;margin-top:-1px;margin-left:-20px;overflow:hidden;pointer-events:none}.leaflet-popup-tip{width:17px;height:17px;padding:1px;margin:-10px auto 0;pointer-events:auto;-webkit-transform:rotate(45deg);-moz-transform:rotate(45deg);-ms-transform:rotate(45deg);transform:rotate(45deg)}.leaflet-popup-content-wrapper,.leaflet-popup-tip{background:#fff;color:#333;box-shadow:0 3px 14px #0006}.leaflet-container a.leaflet-popup-close-button{position:absolute;top:0;right:0;border:none;text-align:center;width:24px;height:24px;font:16px/24px Tahoma,Verdana,sans-serif;color:#757575;text-decoration:none;background:transparent}.leaflet-container a.leaflet-popup-close-button:hover,.leaflet-container a.leaflet-popup-close-button:focus{color:#585858}.leaflet-popup-scrolled{overflow:auto}.leaflet-oldie .leaflet-popup-content-wrapper{-ms-zoom:1}.leaflet-oldie .leaflet-popup-tip{width:24px;margin:0 auto;-ms-filter:"progid:DXImageTransform.Microsoft.Matrix(M11=0.70710678, M12=0.70710678, M21=-0.70710678, M22=0.70710678)";filter:progid:DXImageTransform.Microsoft.Matrix(M11=.70710678,M12=.70710678,M21=-.70710678,M22=.70710678)}.leaflet-oldie .leaflet-control-zoom,.leaflet-oldie .leaflet-control-layers,.leaflet-oldie .leaflet-popup-content-wrapper,.leaflet-oldie .leaflet-popup-tip{border:1px solid #999}.leaflet-div-icon{background:#fff;border:1px solid #666}.leaflet-tooltip{position:absolute;padding:6px;background-color:#fff;border:1px solid #fff;border-radius:3px;color:#222;white-space:nowrap;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;pointer-events:none;box-shadow:0 1px 3px #0006}.leaflet-tooltip.leaflet-interactive{cursor:pointer;pointer-events:auto}.leaflet-tooltip-top:before,.leaflet-tooltip-bottom:before,.leaflet-tooltip-left:before,.leaflet-tooltip-right:before{position:absolute;pointer-events:none;border:6px solid transparent;background:transparent;content:""}.leaflet-tooltip-bottom{margin-top:6px}.leaflet-tooltip-top{margin-top:-6px}.leaflet-tooltip-bottom:before,.leaflet-tooltip-top:before{left:50%;margin-left:-6px}.leaflet-tooltip-top:before{bottom:0;margin-bottom:-12px;border-top-color:#fff}.leaflet-tooltip-bottom:before{top:0;margin-top:-12px;margin-left:-6px;border-bottom-color:#fff}.leaflet-tooltip-left{margin-left:-6px}.leaflet-tooltip-right{margin-left:6px}.leaflet-tooltip-left:before,.leaflet-tooltip-right:before{top:50%;margin-top:-6px}.leaflet-tooltip-left:before{right:0;margin-right:-12px;border-left-color:#fff}.leaflet-tooltip-right:before{left:0;margin-left:-12px;border-right-color:#fff}@media print{.leaflet-control{-webkit-print-color-adjust:exact;print-color-adjust:exact}}.map-picker{display:flex;flex-direction:column;gap:1rem;height:100%}.map-picker h3{font-size:1.25rem;font-weight:600;margin:0}.map-instructions{color:var(--text-secondary);font-size:.875rem;margin:0}.map-container{height:400px;border-radius:.5rem;overflow:hidden;border:1px solid var(--border);position:relative;z-index:1}.selected-location-info{padding:.75rem;background:var(--background);border-radius:.5rem;border:1px solid var(--border);font-size:.875rem;color:var(--text-secondary)}.selected-location-info strong{color:var(--text-primary)}.success-message{max-width:600px;margin:2rem auto;background:var(--surface);border-radius:1rem;padding:3rem 2rem;box-shadow:var(--shadow-lg);text-align:center;animation:fadeIn .3s ease-in}.success-icon{margin-bottom:1.5rem;animation:scaleIn .5s ease-out}@keyframes scaleIn{0%{transform:scale(0);opacity:0}to{transform:scale(1);opacity:1}}.success-message h1{font-size:2rem;font-weight:700;margin-bottom:.5rem;color:var(--text-primary)}.success-description{color:var(--text-secondary);margin-bottom:2rem;font-size:1rem}.complaint-details{background:var(--background);border-radius:.75rem;padding:1.5rem;margin-bottom:2rem;text-align:left;border:1px solid var(--border)}.detail-item{display:flex;justify-content:space-between;align-items:center;padding:.75rem 0;border-bottom:1px solid var(--border)}.detail-item:last-child{border-bottom:none}.detail-label{font-weight:500;color:var(--text-secondary);font-size:.875rem}.detail-value{display:flex;align-items:center;gap:.5rem;font-weight:600;color:var(--text-primary)}.detail-value code{background:var(--background);padding:.25rem .5rem;border-radius:.25rem;font-family:Courier New,monospace;font-size:.875rem;border:1px solid var(--border)}.icon-button{background:none;border:none;cursor:pointer;padding:.25rem;border-radius:.25rem;color:var(--text-secondary);transition:all .2s}.icon-button:hover{background:var(--background);color:var(--text-primary)}.status-badge,.urgency-badge{padding:.25rem .75rem;border-radius:1rem;font-size:.75rem;font-weight:600;text-transform:uppercase}.status-open{background:#dbeafe;color:#1e40af}.status-in_progress{background:#fef3c7;color:#92400e}.status-escalated{background:#fee2e2;color:#991b1b}.status-resolved{background:#d1fae5;color:#065f46}.urgency-urgent{background:#fee2e2;color:#991b1b}.urgency-high{background:#fef3c7;color:#92400e}.urgency-medium{background:#dbeafe;color:#1e40af}.urgency-low{background:#e5e7eb;color:#374151}.success-actions{display:flex;gap:1rem;justify-content:center;margin-bottom:2rem}.btn-secondary{background:var(--background);color:var(--text-primary);border:1px solid var(--border)}.btn-secondary:hover{background:var(--surface);border-color:var(--text-secondary)}.notification-info{background:#eff6ff;border:1px solid #bfdbfe;border-radius:.5rem;padding:1rem;color:#1e40af;font-size:.875rem}.notification-info p{margin:.25rem 0}@media (max-width: 768px){.success-message{padding:2rem 1rem}.success-actions{flex-direction:column}.detail-item{flex-direction:column;align-items:flex-start;gap:.5rem}}.home{animation:fadeIn .3s ease-in}.home-header{margin-bottom:2rem}.home-header h1{font-size:2rem;font-weight:700;margin-bottom:.5rem;color:var(--text-primary)}.subtitle{color:var(--text-secondary);font-size:1rem;line-height:1.6}.home-content{display:grid;grid-template-columns:1fr 1fr;gap:2rem;margin-top:2rem}.form-section,.map-section{background:var(--surface);border-radius:1rem;padding:2rem;box-shadow:var(--shadow-lg);position:relative;z-index:1}@media (max-width: 1024px){.home-content{grid-template-columns:1fr}}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.login-container{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:2rem;background:linear-gradient(135deg,#f0f9ff,#e0f2fe,#f8fafc)}.login-card{background:#fff;border-radius:1.5rem;box-shadow:0 25px 50px -12px #00000026,0 0 0 1px #0000000d;padding:2.5rem;width:100%;max-width:420px;border:1px solid rgba(226,232,240,.8)}.login-brand{display:flex;align-items:center;gap:1rem;padding-bottom:1.5rem;margin-bottom:1.5rem;border-bottom:1px solid #e5e7eb}.brand-logo{font-size:2.5rem;line-height:1;opacity:.9}.brand-text{text-align:left}.brand-title{font-size:1.25rem;font-weight:700;color:#1f2937;margin:0;line-height:1.3}.brand-subtitle{font-size:.75rem;color:#6b7280;margin:.25rem 0 0;line-height:1.3;font-weight:500}.auth-toggle{display:flex;gap:.5rem;padding:.375rem;background:#f3f4f6;border-radius:.75rem;margin-bottom:2rem}.auth-toggle-btn{flex:1;display:flex;align-items:center;justify-content:center;gap:.5rem;padding:.75rem 1rem;background:transparent;border:none;border-radius:.5rem;font-size:.875rem;font-weight:600;color:#6b7280;cursor:pointer;transition:all .2s ease}.auth-toggle-btn:hover{color:#374151}.auth-toggle-btn.active{background:#fff;color:#2563eb;box-shadow:0 2px 4px #2563eb1a,0 1px 2px #0000000f}.auth-toggle-btn svg{transition:transform .2s ease}.auth-toggle-btn.active svg{transform:scale(1.1)}.login-icon{display:inline-flex;align-items:center;justify-content:center;width:64px;height:64px;border-radius:50%;background:linear-gradient(135deg,#3b82f6,#2563eb);color:#fff;margin-bottom:1rem;box-shadow:0 4px 6px -1px #2563eb4d}.form-group input:focus{outline:none;border-color:#3b82f6;box-shadow:0 0 0 3px #3b82f61a}.login-button{width:100%;padding:1rem;background:linear-gradient(135deg,#3b82f6,#2563eb);color:#fff!important;border:none;border-radius:.5rem;font-size:1rem;font-weight:600;cursor:pointer;transition:all .3s ease;margin-top:1.5rem;box-shadow:0 4px 6px -1px #2563eb80}.login-button:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 12px 20px -5px #2563eb99,0 4px 6px -2px #0003;background:linear-gradient(135deg,#2563eb,#1d4ed8)}.login-button:disabled{opacity:.6;cursor:not-allowed}.google-button{width:100%;padding:.875rem 1rem;background:#fff;color:#374151;border:1px solid #d1d5db;border-radius:.5rem;font-size:1rem;font-weight:500;cursor:pointer;transition:all .2s;display:flex;align-items:center;justify-content:center;gap:.75rem;margin-top:1rem}.google-button:hover:not(:disabled){background:#f9fafb;border-color:#9ca3af;box-shadow:0 1px 3px #0000001a}.google-button:disabled{opacity:.6;cursor:not-allowed}.login-divider{display:flex;align-items:center;text-align:center;margin:1.5rem 0;color:#9ca3af;font-size:.875rem}.login-divider:before,.login-divider:after{content:"";flex:1;border-bottom:1px solid #e5e7eb}.login-divider span{padding:0 1rem;background:#fff;text-transform:uppercase;font-size:.75rem;letter-spacing:.05em}.login-toggle-button{background:none;border:none;color:#1e293b;font-weight:600;cursor:pointer;padding:0;text-decoration:underline;font-size:.875rem}.login-toggle-button:hover{color:#334155}min-height: calc(100vh - 200px) ; display: flex; align-items: center; justify-content: center; padding: 2rem; background: #f8fafc; } .login-card{background:#fff;border-radius:1rem;box-shadow:0 20px 25px -5px #0000001a,0 10px 10px -5px #0000000a;padding:2.5rem;width:100%;max-width:420px}.login-header{text-align:center;margin-bottom:2rem}.login-icon{display:inline-flex;align-items:center;justify-content:center;width:64px;height:64px;border-radius:50%;background:#f8fafc;color:#fff;margin-bottom:1rem}.login-header h1{font-size:1.875rem;font-weight:700;color:#1f2937;margin-bottom:.5rem}.login-header p{color:#6b7280;font-size:.875rem}.login-error{display:flex;align-items:center;gap:.5rem;padding:.75rem 1rem;background:#fee2e2;border:1px solid #fecaca;border-radius:.5rem;color:#dc2626;font-size:.875rem;margin-bottom:1.5rem}.login-success{display:flex;align-items:center;gap:.5rem;padding:.75rem 1rem;background:#dbeafe;border:1px solid #bfdbfe;border-radius:.5rem;color:#1e40af;font-size:.875rem;margin-bottom:1.5rem}.login-form{display:flex;flex-direction:column;gap:1.5rem}.form-group{display:flex;flex-direction:column;gap:.5rem}.form-group label{display:flex;align-items:center;gap:.5rem;font-size:.875rem;font-weight:500;color:#374151}.form-group input{padding:.75rem 1rem;border:1px solid #d1d5db;border-radius:.5rem;font-size:.875rem;transition:all .2s;background:#fff}.form-group input:focus{outline:none;border-color:#1e293b;box-shadow:0 0 0 3px #1e293b1a}.divider{display:flex;align-items:center;text-align:center;margin:1.5rem 0;color:#9ca3af;font-size:.875rem}.divider:before,.divider:after{content:"";flex:1;border-bottom:1px solid #e5e7eb}.divider span{padding:0 1rem;background:#fff;text-transform:uppercase;font-size:.75rem;letter-spacing:.05em}.link-button{background:none;border:none;color:#1e293b;cursor:pointer;font-size:.875rem;font-weight:500;text-decoration:underline;padding:0;margin-left:.25rem}.link-button:hover{color:#334155}.google-signin-button{width:100%;padding:.875rem 1rem;background:#fff;color:#374151;border:1px solid #d1d5db;border-radius:.5rem;font-size:1rem;font-weight:500;cursor:pointer;transition:all .2s;display:flex;align-items:center;justify-content:center;gap:.75rem;margin-bottom:1.5rem}.google-signin-button:hover:not(:disabled){background:#f9fafb;border-color:#9ca3af;box-shadow:0 1px 3px #0000001a}.google-signin-button:disabled{opacity:.6;cursor:not-allowed}.google-icon{flex-shrink:0}.login-divider,.divider{display:flex;align-items:center;text-align:center;margin:1.5rem 0;color:#6b7280;font-size:.875rem}.login-divider:before,.login-divider:after,.divider:before,.divider:after{content:"";flex:1;border-bottom:1px solid #e5e7eb}.login-divider span,.divider span{padding:0 1rem;background:#fff}.login-footer{margin-top:2rem;text-align:center;padding-top:1.5rem;border-top:1px solid #e5e7eb}.login-footer p{color:#6b7280;font-size:.875rem}.login-toggle-button,.link-button{background:none;border:none;color:#1e293b;font-weight:600;cursor:pointer;padding:0;text-decoration:underline;font-size:.875rem}.login-toggle-button:hover,.link-button:hover{color:#334155}.password-input-wrapper{position:relative;display:flex;align-items:center}.password-input-wrapper input{width:100%;padding-right:3rem}.password-toggle{position:absolute;right:.75rem;background:none;border:none;color:#6b7280;cursor:pointer;padding:.5rem;display:flex;align-items:center;justify-content:center;transition:color .2s;border-radius:.25rem}.password-toggle:hover{color:#1e293b;background:#1e293b1a}.password-toggle:focus{outline:none;color:#1e293b}@media (max-width: 640px){.login-card{padding:1.5rem}.login-container{padding:1rem}}.chatbot-toggle{position:fixed;bottom:2rem;right:2rem;background:var(--primary);color:#fff;border:none;border-radius:2rem;padding:1rem 1.5rem;display:flex;align-items:center;gap:.5rem;cursor:pointer;box-shadow:var(--shadow-lg);z-index:1000;font-weight:600;transition:all .2s}.chatbot-toggle:hover{background:var(--primary-dark);transform:translateY(-2px);box-shadow:0 12px 24px #2563eb4d}.chatbot-container{position:fixed;bottom:2rem;right:2rem;width:400px;max-width:calc(100vw - 4rem);height:600px;max-height:calc(100vh - 4rem);background:var(--surface);border-radius:1rem;box-shadow:var(--shadow-lg);display:flex;flex-direction:column;z-index:1000;overflow:hidden}.chatbot-header{background:var(--primary);color:#fff;padding:1rem 1.5rem;display:flex;justify-content:space-between;align-items:center;gap:1rem}.chatbot-header-actions{display:flex;align-items:center;gap:.5rem}.chatbot-header-content{display:flex;align-items:center;gap:.75rem}.chatbot-header h3{margin:0;font-size:1rem;font-weight:600}.chatbot-header p{margin:0;font-size:.75rem;opacity:.9}.chatbot-close{background:transparent;border:none;color:#fff;cursor:pointer;padding:.25rem;display:flex;align-items:center;justify-content:center;border-radius:.25rem;transition:background .2s}.chatbot-close:hover{background:#fff3}.chatbot-messages{flex:1;overflow-y:auto;padding:1.5rem;display:flex;flex-direction:column;gap:1rem;background:var(--background)}.chatbot-message{display:flex;gap:.75rem;align-items:flex-start;max-width:85%}.chatbot-message.user{align-self:flex-end;flex-direction:row-reverse}.chatbot-message.bot{align-self:flex-start}.message-icon{flex-shrink:0;color:var(--primary);margin-top:.25rem}.message-content{background:var(--surface);padding:.75rem 1rem;border-radius:1rem;box-shadow:var(--shadow);white-space:pre-wrap;word-wrap:break-word;font-size:.875rem;line-height:1.5}.chatbot-message.user .message-content{background:var(--primary);color:#fff}.chatbot-message.bot .message-content{background:var(--surface);border:1px solid var(--border)}.typing-indicator{display:inline-block;color:var(--text-secondary);font-style:italic}.typing-indicator:after{content:"...";animation:dots 1.5s steps(4,end) infinite}@keyframes dots{0%,20%{content:"."}40%{content:".."}60%,to{content:"..."}}.language-selector{display:flex;align-items:center;gap:.5rem;background:#ffffff1a;padding:.25rem .5rem;border-radius:.5rem}.language-select{background:transparent;border:none;color:#fff;font-size:.75rem;font-weight:500;cursor:pointer;outline:none}.language-select option{background:var(--surface);color:var(--text-primary)}.voice-controls{display:flex;align-items:center}.voice-btn{background:#ffffff1a;border:none;color:#fff;padding:.5rem;border-radius:.5rem;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .2s}.voice-btn:hover{background:#fff3}.voice-btn.stop{background:#ef44444d;animation:pulse 1.5s ease-in-out infinite}@keyframes pulse{0%,to{opacity:1}50%{opacity:.7}}.chatbot-input-form{display:flex;gap:.5rem;padding:1rem 1.5rem;border-top:1px solid var(--border);background:var(--surface)}.voice-input-btn{background:var(--background);border:1px solid var(--border);color:var(--primary);padding:.75rem;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s;flex-shrink:0;width:2.5rem;height:2.5rem}.voice-input-btn:hover:not(:disabled){background:var(--primary);color:#fff;border-color:var(--primary)}.voice-input-btn.listening{background:var(--danger);color:#fff;border-color:var(--danger);animation:pulse 1.5s ease-in-out infinite}.voice-input-btn:disabled{opacity:.5;cursor:not-allowed}.chatbot-input{flex:1;padding:.75rem 1rem;border:1px solid var(--border);border-radius:1.5rem;font-size:.875rem;font-family:inherit;outline:none;transition:border-color .2s}.chatbot-input:focus{border-color:var(--primary)}.chatbot-send{background:var(--primary);color:#fff;border:none;border-radius:50%;width:2.5rem;height:2.5rem;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .2s;flex-shrink:0}.chatbot-send:hover:not(:disabled){background:var(--primary-dark);transform:scale(1.05)}.chatbot-send:disabled{opacity:.5;cursor:not-allowed}@media (max-width: 768px){.chatbot-container{width:calc(100vw - 2rem);height:calc(100vh - 2rem);bottom:1rem;right:1rem}.chatbot-toggle{bottom:1rem;right:1rem;padding:.75rem 1.25rem}}.complaint-status{max-width:800px;margin:0 auto}.status-header{margin-bottom:2rem;text-align:center}.status-header h1{font-size:2rem;font-weight:700;margin-bottom:.5rem}.status-header p{color:var(--text-secondary)}.search-section{margin-bottom:2rem}.search-box{display:flex;align-items:center;gap:1rem;background:var(--surface);padding:1rem;border-radius:.75rem;box-shadow:var(--shadow);border:1px solid var(--border)}.search-input-wrapper{flex:1;position:relative;display:flex;align-items:center}.search-box input{flex:1;border:none;outline:none;font-size:1rem;background:transparent;color:var(--text-primary);padding-right:3rem}.search-input-wrapper .voice-input-button{position:absolute;right:.5rem}.error-card{background:#fee2e2;border:1px solid #fecaca;border-radius:.75rem;padding:1.5rem;display:flex;gap:1rem;align-items:flex-start;color:#991b1b;margin-bottom:2rem}.error-card h3{margin:0 0 .5rem;font-size:1.125rem}.error-card p{margin:0;font-size:.875rem}.status-card{background:var(--surface);border-radius:1rem;padding:2rem;box-shadow:var(--shadow-lg);border:1px solid var(--border)}.status-header-section{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:2rem;padding-bottom:1.5rem;border-bottom:2px solid var(--border)}.status-header-section h2{font-size:1.5rem;font-weight:700;margin-bottom:.5rem}.complaint-description{color:var(--text-secondary);font-size:.875rem;margin:0}.status-badge-large{padding:.5rem 1rem;border-radius:.5rem;font-weight:700;font-size:.875rem;text-transform:uppercase}.status-details{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1rem;margin-bottom:2rem}.detail-card{background:var(--background);padding:1rem;border-radius:.5rem;border:1px solid var(--border);display:flex;flex-direction:column;gap:.5rem}.detail-card svg{color:var(--primary)}.detail-label{font-size:.75rem;color:var(--text-secondary);text-transform:uppercase;font-weight:600;letter-spacing:.5px}.detail-value{font-size:1rem;font-weight:600;color:var(--text-primary)}.escalation-notice{background:#fef3c7;border-color:#fde68a;grid-column:1 / -1}.notification-section{background:#eff6ff;border:1px solid #bfdbfe;border-radius:.5rem;padding:1rem;text-align:center;color:#1e40af;font-size:.875rem;margin-bottom:1rem}.forum-link-section{margin-top:1.5rem;padding-top:1.5rem;border-top:2px solid var(--border)}.forum-link{display:flex;align-items:center;gap:1rem;padding:1.5rem;background:linear-gradient(135deg,var(--primary),var(--primary-dark));color:#fff;text-decoration:none;border-radius:.75rem;transition:all .2s;box-shadow:var(--shadow)}.forum-link:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}.forum-link svg{flex-shrink:0}.forum-link h3{margin:0 0 .25rem;font-size:1.125rem;font-weight:700}.forum-link p{margin:0;font-size:.875rem;opacity:.9}@media (max-width: 768px){.status-header-section{flex-direction:column;gap:1rem}.search-box{flex-direction:column;align-items:stretch}.search-box input{width:100%}}.dashboard{max-width:1400px;margin:0 auto;padding:2rem 1.5rem}.dashboard-header{margin-bottom:2rem}.dashboard-header h1{font-size:2rem;font-weight:700;margin-bottom:.5rem}.dashboard-header p{color:var(--text-secondary)}.metrics-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1.5rem;margin-bottom:3rem}.metric-card{background:var(--surface);border-radius:.75rem;padding:1.5rem;box-shadow:var(--shadow);border:1px solid var(--border);display:flex;align-items:center;gap:1rem;transition:transform .2s,box-shadow .2s}.metric-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}.metric-card.escalated{background:#fef3c7;border-color:#fde68a}.metric-card.sla-breach{background:#fee2e2;border-color:#fecaca}.metric-icon{width:48px;height:48px;border-radius:.5rem;display:flex;align-items:center;justify-content:center;background:var(--background);color:var(--primary)}.metric-icon.open{background:#dbeafe;color:#1e40af}.metric-icon.in-progress{background:#fef3c7;color:#f59e0b}.metric-icon.resolved{background:#d1fae5;color:#10b981}.metric-content{display:flex;flex-direction:column;gap:.25rem}.metric-label{font-size:.875rem;color:var(--text-secondary);font-weight:500}.metric-value{font-size:2rem;font-weight:700;color:var(--text-primary)}.department-breakdown{background:var(--surface);border-radius:1rem;padding:2rem;box-shadow:var(--shadow-lg);border:1px solid var(--border)}.department-breakdown h2{font-size:1.5rem;font-weight:700;margin-bottom:1.5rem}.department-list{display:grid;gap:1rem}.department-item{display:flex;justify-content:space-between;align-items:center;padding:1rem;background:var(--background);border-radius:.5rem;border:1px solid var(--border)}.department-name{font-weight:500;color:var(--text-primary)}.department-count{font-weight:700;color:var(--primary);font-size:1.25rem}.dashboard-loading,.dashboard-error{text-align:center;padding:3rem;color:var(--text-secondary)}.dashboard-error{color:var(--danger)}.dashboard-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:2rem;padding-bottom:1.5rem;border-bottom:2px solid var(--border)}.dashboard-header>div:first-child{flex:1}.dashboard-header h1{font-size:2rem;font-weight:700;margin-bottom:.5rem;color:var(--text-primary)}.dashboard-header p{color:var(--text-secondary);font-size:.9375rem;margin:0}.complaints-section{margin-top:3rem;background:var(--surface);border-radius:1rem;padding:2rem;box-shadow:var(--shadow-lg);border:1px solid var(--border)}.complaints-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1.5rem;padding-bottom:1rem;border-bottom:1px solid var(--border);flex-wrap:wrap;gap:1rem}.complaints-header h2{font-size:1.5rem;font-weight:700;margin:0;color:var(--text-primary)}.filters{display:flex;gap:1rem;flex-wrap:wrap}.filter-group{display:flex;align-items:center;gap:.75rem;background:var(--background);padding:.5rem;border-radius:.5rem;border:1px solid var(--border)}.filter-select{padding:.625rem 1rem;border:2px solid var(--border);border-radius:.5rem;background:#fff;color:var(--text-primary);font-size:.875rem;font-weight:500;cursor:pointer;transition:all .2s;min-width:160px}.filter-select:hover{border-color:var(--primary)}.filter-select:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #2563eb1a}.complaints-table{overflow-x:auto}.complaints-table table{width:100%;border-collapse:collapse}.complaints-table thead{background:var(--background);border-bottom:2px solid var(--border)}.complaints-table th{padding:1rem;text-align:left;font-weight:600;color:var(--text-primary);font-size:.875rem;text-transform:uppercase;letter-spacing:.05em}.complaints-table td{padding:1rem;border-bottom:1px solid var(--border);color:var(--text-primary);font-size:.875rem}.complaints-table tbody tr:hover{background:var(--background)}.complaint-id{font-family:monospace;font-size:.75rem;color:var(--text-secondary)}.actions-cell{min-width:200px}.btn{padding:.5rem 1rem;border:none;border-radius:.5rem;font-size:.875rem;font-weight:500;cursor:pointer;display:inline-flex;align-items:center;gap:.5rem;transition:all .2s}.btn-primary{background:var(--primary);color:#fff}.btn-primary:hover{background:var(--primary-dark)}.btn-edit{background:var(--primary);color:#fff;font-size:.75rem;padding:.375rem .75rem}.btn-edit:hover{background:var(--primary-dark)}.btn-cancel{background:var(--text-secondary);color:#fff;font-size:.75rem;padding:.375rem .75rem}.btn-cancel:hover{background:var(--text-primary)}.btn:disabled{opacity:.5;cursor:not-allowed}.complaints-loading,.no-complaints{text-align:center;padding:3rem;color:var(--text-secondary)}.complaints-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(350px,1fr));gap:1.5rem}.complaint-card{background:var(--surface);border-radius:1rem;border:1px solid var(--border);box-shadow:var(--shadow);transition:all .2s;overflow:hidden;display:flex;flex-direction:column}.complaint-card:hover{box-shadow:var(--shadow-lg);transform:translateY(-2px)}.complaint-card-header{display:flex;justify-content:space-between;align-items:flex-start;padding:1.25rem 1.5rem;border-bottom:1px solid var(--border);background:linear-gradient(to right,var(--background),var(--surface))}.complaint-id-section{display:flex;flex-direction:column;gap:.25rem}.complaint-id-label{font-size:.75rem;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em}.complaint-id-value{font-family:Monaco,Menlo,Courier New,monospace;font-size:1rem;font-weight:700;color:var(--primary);letter-spacing:.05em}.complaint-badges{display:flex;gap:.5rem;flex-wrap:wrap;align-items:flex-start}.status-badge,.urgency-badge{display:inline-flex;align-items:center;padding:.375rem .875rem;border-radius:.5rem;color:#fff;font-size:.75rem;font-weight:600;text-transform:uppercase;letter-spacing:.025em;box-shadow:0 2px 4px #0000001a;white-space:nowrap}.complaint-card-body{padding:1.5rem;flex:1;display:flex;flex-direction:column;gap:1rem}.complaint-description{color:var(--text-primary);font-size:.9375rem;line-height:1.6;margin:0;display:-webkit-box;-webkit-line-clamp:3;line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;text-overflow:ellipsis;word-break:break-word}.complaint-meta{display:flex;flex-direction:column;gap:.75rem;padding-top:1rem;border-top:1px solid var(--border)}.meta-item{display:flex;align-items:center;gap:.5rem;font-size:.875rem}.meta-label{font-weight:600;color:var(--text-secondary);min-width:90px}.meta-value{color:var(--text-primary);font-weight:500;word-break:break-word}.complaint-card-footer{padding:1.25rem 1.5rem;border-top:1px solid var(--border);background:var(--background)}.btn-edit-full{width:100%;padding:.75rem 1rem;background:var(--primary);color:#fff;border:none;border-radius:.5rem;font-size:.875rem;font-weight:600;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:.5rem;transition:all .2s}.btn-edit-full:hover:not(:disabled){background:var(--primary-dark);transform:translateY(-1px);box-shadow:0 4px 8px #00000026}.btn-edit-full:disabled{opacity:.6;cursor:not-allowed}.status-edit-form{display:flex;flex-direction:column;gap:.75rem}.status-select{padding:.75rem;border:2px solid var(--border);border-radius:.5rem;background:#fff;color:var(--text-primary);font-size:.875rem;font-weight:500;cursor:pointer;transition:all .2s}.status-select:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #2563eb1a}.status-notes{padding:.75rem;border:2px solid var(--border);border-radius:.5rem;background:#fff;color:var(--text-primary);font-size:.875rem;font-family:inherit;transition:all .2s}.status-notes:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #2563eb1a}.status-notes::placeholder{color:var(--text-secondary)}.form-actions{display:flex;gap:.5rem}.btn-cancel{padding:.625rem 1rem;background:#6b7280;color:#fff;border:none;border-radius:.5rem;font-size:.875rem;font-weight:500;cursor:pointer;transition:all .2s}.btn-cancel:hover:not(:disabled){background:#4b5563}.btn-cancel:disabled{opacity:.5;cursor:not-allowed}@media (max-width: 768px){.complaints-grid{grid-template-columns:1fr}.complaint-card-header,.complaint-card-body,.complaint-card-footer{padding:1rem}.complaint-id-value{font-size:.875rem}.meta-label{min-width:70px;font-size:.8125rem}.complaints-table{font-size:.75rem}.complaints-table th,.complaints-table td{padding:.5rem}.status-edit-form{min-width:150px}.filters{width:100%}.filter-select{flex:1}}.heatmap{max-width:1400px;margin:0 auto;padding:2rem}.heatmap-loading,.heatmap-error{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:400px;gap:1rem}.loading-spinner{width:48px;height:48px;border:4px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.heatmap-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:2rem;flex-wrap:wrap;gap:1rem}.heatmap-header h1{font-size:2rem;font-weight:700;margin-bottom:.5rem}.heatmap-header p{color:var(--text-secondary)}.heatmap-filters{display:flex;gap:.5rem;align-items:center}.filter-select{padding:.5rem 1rem;border:1px solid var(--border);border-radius:.5rem;background:var(--surface);color:var(--text-primary);font-size:.875rem;cursor:pointer;outline:none}.filter-select:focus{border-color:var(--primary)}.heatmap-summary{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1rem;margin-bottom:2rem}.summary-card{background:var(--surface);border:1px solid var(--border);border-radius:.75rem;padding:1.5rem;display:flex;align-items:center;gap:1rem;box-shadow:var(--shadow)}.summary-card svg{color:var(--primary);flex-shrink:0}.summary-label{display:block;font-size:.75rem;color:var(--text-secondary);text-transform:uppercase;font-weight:600;margin-bottom:.25rem}.summary-value{display:block;font-size:1.5rem;font-weight:700;color:var(--text-primary)}.heatmap-section{background:var(--surface);border:1px solid var(--border);border-radius:1rem;padding:2rem;margin-bottom:2rem;box-shadow:var(--shadow)}.heatmap-section h2{font-size:1.5rem;font-weight:700;margin-bottom:1.5rem;color:var(--text-primary)}.locations-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:1.5rem}.location-card{background:var(--background);border:1px solid var(--border);border-radius:.75rem;padding:1.5rem;transition:all .2s}.location-card:hover{box-shadow:var(--shadow-lg);transform:translateY(-2px)}.location-header{display:flex;align-items:flex-start;gap:.75rem;margin-bottom:1rem;padding-bottom:1rem;border-bottom:1px solid var(--border)}.location-header h3{font-size:1.125rem;font-weight:600;margin:0 0 .25rem;flex:1}.location-details{font-size:.875rem;color:var(--text-secondary);margin:0}.density-indicator{width:2.5rem;height:2.5rem;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:.875rem;flex-shrink:0}.location-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(100px,1fr));gap:1rem;margin-bottom:1rem}.stat-item{display:flex;flex-direction:column;gap:.25rem}.stat-label{font-size:.75rem;color:var(--text-secondary);text-transform:uppercase;font-weight:600}.stat-value{font-size:1rem;font-weight:700;color:var(--text-primary)}.location-categories,.location-departments{margin-top:1rem;padding-top:1rem;border-top:1px solid var(--border)}.categories-label,.departments-label{display:block;font-size:.75rem;color:var(--text-secondary);font-weight:600;margin-bottom:.5rem}.categories-list,.departments-list{display:flex;flex-wrap:wrap;gap:.5rem}.category-tag,.department-tag{background:var(--primary);color:#fff;padding:.25rem .75rem;border-radius:1rem;font-size:.75rem;font-weight:500}.categories-chart{display:flex;flex-direction:column;gap:1rem}.category-bar{display:flex;align-items:center;gap:1rem}.category-label{min-width:150px;font-weight:500;color:var(--text-primary)}.bar-container{flex:1;height:2rem;background:var(--background);border-radius:.5rem;overflow:hidden;position:relative}.bar{height:100%;background:linear-gradient(90deg,var(--primary),var(--primary-dark));display:flex;align-items:center;justify-content:flex-end;padding-right:.5rem;color:#fff;font-weight:600;font-size:.875rem;transition:width .3s ease}.department-stats-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:1.5rem}.department-stat-card{background:var(--background);border:1px solid var(--border);border-radius:.75rem;padding:1.5rem}.department-stat-card h3{font-size:1rem;font-weight:600;margin-bottom:1rem;color:var(--text-primary)}.stat-row{display:flex;justify-content:space-between;align-items:center;padding:.75rem 0;border-bottom:1px solid var(--border)}.stat-row:last-child{border-bottom:none}.stat-row span:first-child{color:var(--text-secondary);font-size:.875rem}.stat-row .stat-value{font-weight:700;color:var(--text-primary)}@media (max-width: 768px){.heatmap{padding:1rem}.heatmap-header{flex-direction:column}.locations-grid,.heatmap-summary{grid-template-columns:1fr}}.forums-page{max-width:1200px;margin:0 auto;padding:2rem}.forums-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:2rem;padding-bottom:1.5rem;border-bottom:2px solid #e0e0e0}.forums-header h1{display:flex;align-items:center;gap:.75rem;font-size:2rem;color:#333;margin:0 0 .5rem}.forums-subtitle{color:#666;font-size:1rem;margin:0}.forums-stats{display:flex;gap:1rem}.stat-card{display:flex;align-items:center;gap:.75rem;padding:1rem 1.5rem;background:linear-gradient(135deg,#667eea,#764ba2);color:#fff;border-radius:8px;box-shadow:0 2px 8px #667eea4d}.stat-card svg{opacity:.9}.stat-value{display:block;font-size:1.5rem;font-weight:700}.stat-label{display:block;font-size:.875rem;opacity:.9}.forums-loading,.forums-error,.forums-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:400px;text-align:center;padding:3rem}.forums-loading .loading-spinner{width:48px;height:48px;border:4px solid #f3f3f3;border-top:4px solid #667eea;border-radius:50%;animation:spin 1s linear infinite;margin-bottom:1rem}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.forums-error{color:#f44336}.forums-error svg{margin-bottom:1rem}.forums-empty{color:#666}.forums-empty svg{margin-bottom:1rem;opacity:.5}.forums-empty h2{margin:1rem 0 .5rem;color:#333}.forums-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(350px,1fr));gap:1.5rem}.forum-card{display:block;background:#fff;border:1px solid #e0e0e0;border-radius:12px;padding:1.5rem;text-decoration:none;color:inherit;transition:all .3s ease;box-shadow:0 2px 4px #0000000d}.forum-card:hover{transform:translateY(-4px);box-shadow:0 8px 16px #0000001a;border-color:#667eea}.forum-card-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1rem}.complaint-badges{display:flex;gap:.5rem}.urgency-badge,.status-badge{padding:.25rem .75rem;border-radius:12px;font-size:.75rem;font-weight:600;color:#fff;text-transform:uppercase}.complaint-id{font-family:Courier New,monospace;font-size:.875rem;color:#667eea;font-weight:600}.forum-card-body{margin-bottom:1rem}.complaint-description{color:#333;line-height:1.6;margin:0 0 1rem;font-size:.95rem}.complaint-location{display:flex;align-items:center;gap:.5rem;color:#666;font-size:.875rem;margin-bottom:.75rem}.complaint-location svg{color:#667eea}.complaint-department{display:flex;align-items:center;gap:.5rem;font-size:.875rem}.dept-label{color:#666;font-weight:500}.dept-name{color:#333;font-weight:600}.forum-card-footer{display:flex;justify-content:space-between;align-items:center;padding-top:1rem;border-top:1px solid #f0f0f0}.engagement-stats{display:flex;gap:1rem;align-items:center}.stat-item{display:flex;align-items:center;gap:.375rem;color:#666;font-size:.875rem;font-weight:500}.stat-item.priority{color:#4caf50;font-weight:600}.stat-item svg{opacity:.7}.complaint-date{display:flex;align-items:center;gap:.375rem;color:#999;font-size:.8125rem}.complaint-date svg{opacity:.6}@media (max-width: 768px){.forums-page{padding:1rem}.forums-header{flex-direction:column;gap:1rem}.forums-grid{grid-template-columns:1fr}.forum-card{padding:1rem}}.forum{max-width:1000px;margin:0 auto;padding:2rem}.forum-loading,.forum-error{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:400px;gap:1rem}.forum-error{color:var(--danger)}.forum-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:2rem;flex-wrap:wrap;gap:1rem}.forum-header h1{font-size:2rem;font-weight:700;margin-bottom:.5rem}.forum-header p{color:var(--text-secondary)}.forum-stats{display:flex;gap:.75rem;flex-wrap:wrap}.stat-badge{display:flex;align-items:center;gap:.5rem;padding:.5rem 1rem;background:var(--surface);border:1px solid var(--border);border-radius:.5rem;font-weight:600;font-size:.875rem}.stat-badge.priority{background:linear-gradient(135deg,#f59e0b,#f97316);color:#fff;border-color:#f59e0b}.forum-voting{background:var(--surface);border:1px solid var(--border);border-radius:1rem;padding:2rem;margin-bottom:2rem;box-shadow:var(--shadow)}.forum-voting h2{font-size:1.5rem;font-weight:700;margin-bottom:.5rem}.voting-description{color:var(--text-secondary);margin-bottom:1.5rem;font-size:.875rem}.voting-inputs{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1rem;margin-bottom:1.5rem}.voting-input{padding:.75rem;border:1px solid var(--border);border-radius:.5rem;font-size:.875rem;font-family:inherit;outline:none;transition:border-color .2s}.voting-input:focus{border-color:var(--primary)}.voting-buttons{display:flex;gap:1rem;flex-wrap:wrap}.btn-upvote{background:var(--primary);color:#fff;border:none;padding:.75rem 1.5rem;border-radius:.5rem;font-weight:600;cursor:pointer;display:flex;align-items:center;gap:.5rem;transition:all .2s}.btn-upvote:hover:not(:disabled){background:var(--primary-dark);transform:translateY(-1px)}.btn-upvote:disabled{opacity:.5;cursor:not-allowed}.btn-downvote{background:var(--surface);color:var(--text-primary);border:1px solid var(--border);padding:.75rem 1.5rem;border-radius:.5rem;font-weight:600;cursor:pointer;display:flex;align-items:center;gap:.5rem;transition:all .2s}.btn-downvote:hover:not(:disabled){background:var(--background);border-color:var(--text-secondary)}.btn-downvote:disabled{opacity:.5;cursor:not-allowed}.vote-count{background:#fff3;padding:.25rem .5rem;border-radius:.25rem;font-size:.875rem}.priority-notice{display:flex;align-items:center;gap:.5rem;margin-top:1rem;padding:.75rem;background:#fef3c7;border:1px solid #fde68a;border-radius:.5rem;color:#92400e;font-size:.875rem}.forum-section{background:var(--surface);border:1px solid var(--border);border-radius:1rem;padding:2rem;margin-bottom:2rem;box-shadow:var(--shadow)}.forum-section h2{font-size:1.5rem;font-weight:700;margin-bottom:1.5rem;display:flex;align-items:center;gap:.5rem}.similar-complaints{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:1rem}.similar-complaint-card{background:var(--background);border:1px solid var(--border);border-radius:.75rem;padding:1rem;transition:all .2s}.similar-complaint-card:hover{box-shadow:var(--shadow);transform:translateY(-2px)}.complaint-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:.75rem}.complaint-id{font-family:monospace;font-size:.75rem;color:var(--text-secondary);font-weight:600}.complaint-description{color:var(--text-primary);font-size:.875rem;margin-bottom:.75rem;line-height:1.5}.complaint-footer{display:flex;justify-content:space-between;align-items:center;font-size:.75rem;color:var(--text-secondary)}.upvote-count{display:flex;align-items:center;gap:.25rem;font-weight:600}.post-form{background:var(--background);border:1px solid var(--border);border-radius:.75rem;padding:1.5rem;margin-bottom:2rem}.form-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:1rem;margin-bottom:1rem}.post-form input,.post-form textarea{width:100%;padding:.75rem;border:1px solid var(--border);border-radius:.5rem;font-size:.875rem;font-family:inherit;outline:none;transition:border-color .2s}.post-form input:focus,.post-form textarea:focus{border-color:var(--primary)}.post-form textarea{resize:vertical;min-height:100px;margin-bottom:1rem}.posts-list{display:flex;flex-direction:column;gap:1rem}.forum-post{background:var(--background);border:1px solid var(--border);border-radius:.75rem;padding:1.5rem;transition:all .2s}.forum-post:hover{box-shadow:var(--shadow)}.post-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:1rem}.post-author{font-weight:600;color:var(--text-primary);margin-right:.5rem}.post-date{font-size:.75rem;color:var(--text-secondary)}.post-content{color:var(--text-primary);line-height:1.6;margin-bottom:1rem;white-space:pre-wrap}.image-upload-section{margin:1rem 0}.btn-image-upload{background:var(--background);border:1px solid var(--border);color:var(--text-primary);padding:.5rem 1rem;border-radius:.5rem;cursor:pointer;display:inline-flex;align-items:center;gap:.5rem;font-size:.875rem;transition:all .2s}.btn-image-upload:hover{background:var(--surface);border-color:var(--primary)}.image-previews{display:flex;flex-wrap:wrap;gap:.75rem;margin-top:1rem}.image-preview{position:relative;width:100px;height:100px;border-radius:.5rem;overflow:hidden;border:2px solid var(--border)}.image-preview img{width:100%;height:100%;object-fit:cover}.remove-image-btn{position:absolute;top:4px;right:4px;background:#000000b3;color:#fff;border:none;border-radius:50%;width:24px;height:24px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .2s}.remove-image-btn:hover{background:#f00c}.post-images{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:.75rem;margin:1rem 0}.post-image-container{position:relative;border-radius:.5rem;overflow:hidden;border:1px solid var(--border);background:var(--background)}.post-image{width:100%;height:auto;display:block;cursor:pointer;transition:transform .2s}.post-image:hover{transform:scale(1.05)}.post-footer{display:flex;align-items:center;gap:1rem}.post-upvotes{display:flex;align-items:center;gap:.25rem;color:var(--text-secondary);font-size:.875rem}.no-posts{text-align:center;padding:3rem;color:var(--text-secondary)}.no-posts svg{margin-bottom:1rem;opacity:.5}@media (max-width: 768px){.forum{padding:1rem}.forum-header,.voting-buttons{flex-direction:column}.btn-upvote,.btn-downvote{width:100%;justify-content:center}}.app{min-height:100vh;display:flex;flex-direction:column}*{margin:0;padding:0;box-sizing:border-box}:root{--primary: #2563eb;--primary-dark: #1e40af;--secondary: #10b981;--danger: #ef4444;--warning: #f59e0b;--background: #f8fafc;--surface: #ffffff;--text-primary: #1e293b;--text-secondary: #64748b;--border: #e2e8f0;--shadow: 0 1px 3px 0 rgb(0 0 0 / .1), 0 1px 2px -1px rgb(0 0 0 / .1);--shadow-lg: 0 10px 15px -3px rgb(0 0 0 / .1), 0 4px 6px -4px rgb(0 0 0 / .1)}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Fira Sans,Droid Sans,Helvetica Neue,sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;background:var(--background);color:var(--text-primary);line-height:1.6}code{font-family:source-code-pro,Menlo,Monaco,Consolas,Courier New,monospace}
